A new council-approved project is launching on May 1st, to bring updates about utility outages and other information to residents.
Over the next few days, you may receive a text notification that asks if you’d like to opt in to receive information related to utility service, public safety, and community well-being. If you do not opt out by texting STOP to 785-594-5168, you will receive updates. You may also choose to send information to 785-594-5168 in the event of an outage, and you will have the ability to ask questions directly.
Each customer will also receive a postcard with information about the software, called Outifi, asking if you’d like to update your contact information with the City. You may also just call City Hall directly at 785-594-6427 to update your phone number, or email safonja@baldwincity.gov.
Text or Call (785) 594-5168 to report a power outage. Please note this is not the same number as in the past.
More information about the program and a live outage map are available on the Utility Alerts page.
A tree fell at the corner of Ames Street and Washington Street during Monday's morning storms, causing a power outage on the northeast side of town.
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